FAQ
Q- How much is shipping?Â
A-Â Free US shipping on orders over $75USD -Â Flat US Shipping Rate $5.99USD on orders under $75USD
Q- How long does shipping takes?
A- US orders takes between 3 and 10 days to arrive at their destination.
Q- Where is my order?
A-Â You can track your order using the tracking number sent to you via email.
Q- What is my tracking number?
A: This is how you will be able to track your order. Your tracking number is sent to you via email and will be available 2-3 days after your order is placed. Please reach out if you haven’t received your tracking number 5 days after placing your order by contacting support.
Q - I've lost my tracking number. What can I do?
A: Simply contact us at hello@sunsdale.com with your full name and mailing address, and we will resend your confirmation number.
Q- How can I make changes to my order?
A-Â If you need to make changes to your order you will need to contact us within 12 hours of placing the order.
       We Can Change:
         - Your delivery details
         - Your name
         - Your email
         - Your phone number
Q- How can I cancel my order?Â
A-Â You must contact us within 12 hours of placing your order.
   -We cannot cancel your order once it has already been shipped. If you want to cancel your order just contact us at hello@sunsdale.com with the email you used when purchased and your order number. Â
Q - What is your return policy?
A:Â Items are returnable up to 30 days after purchase.
Q - Who do I contact if there's something wrong with my order?
A:Â If there's a problem with a purchase, let us know right away! Describe the issue and send any available photos to hello@sunsdale.com.
Contact us
If we still haven't managed to answer your question please feel free to contact us at hello@sunsdale.com and we'll get back to you within 24hrs!Â